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Google Play 스토어에 내 Android 앱이 내 기기와 호환되지 않는다고 표시되는 이유는 무엇입니까?

inputbox 2020. 9. 12. 09:59
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Google Play 스토어에 내 Android 앱이 내 기기와 호환되지 않는다고 표시되는 이유는 무엇입니까?


많은 사람들이 비슷한 문제를 가지고있는 것처럼 보이지만 특정 사례를 해결하는 해결책을 찾지 못한 것 같아서이 질문을하는 것이 주저 합니다.

Android 앱 ( 실제 앱 링크)을 개발 하여 Play 스토어에 업로드했습니다. Play 스토어에 따르면

"This app is incompatible with your XT Mobile Network HTC HTC Wildfire S A510b."

물론 그것이 제가 앱을 개발 한 전화기이므로 호환 되어야 합니다. 다른 기기를 사용하는 사람들은 호환된다고 말하고 다른 사람들은 호환되지 않는다고 말하지만 추세를 찾을 수 없습니다. (분명히 저는 Android 기기를 사용하는 사람을 많이 알지 못합니다.)

나는 다음을 시도했다 :

  • 이 답변에서res/raw 제안한대로 디렉토리 에서 큰 파일을 이동합니다 . 거기에있는 유일한 파일은 ~ 700kB 텍스트 파일 이었지만 명백한 변경없이 파일을 옮겼습니다 .assets/

  • 다음 두 가지 기능 어설 션 추가 :

    <uses-feature android:name="android.hardware.faketouch" />
    <uses-feature android:name="android.hardware.touchscreen" android:required="false" />
    

    내 전화가 일반적인 android.hardware.touchscreen기능 을 지원한다고 주장하지 않을 수도 있지만 다시 한 번 명백한 변화는 없다고 생각합니다.

APK를 Play 스토어에 업로드 할 때 활성으로보고하는 유일한 필터는 android.hardware.faketouch기능입니다.

다음은의 출력입니다 aapt dump badging bin/NZSLDict-release.apk.

package: name='com.hewgill.android.nzsldict' versionCode='3' versionName='1.0.2'
sdkVersion:'4'
targetSdkVersion:'4'
uses-feature:'android.hardware.faketouch'
uses-feature-not-required:'android.hardware.touchscreen'
application-label:'NZSL Dictionary'
application-icon-160:'res/drawable/icon.png'
application: label='NZSL Dictionary' icon='res/drawable/icon.png'
launchable-activity: name='com.hewgill.android.nzsldict.NZSLDictionary'  label='NZSL Dictionary' icon=''
main
other-activities
supports-screens: 'small' 'normal' 'large'
supports-any-density: 'true'
locales: '--_--'
densities: '160'

완전성을 위해 내 매니페스트 파일 :

<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
      package="com.hewgill.android.nzsldict"
      android:versionCode="3"
      android:versionName="1.0.2">
    <uses-sdk android:minSdkVersion="4" android:targetSdkVersion="4" />
    <uses-feature android:name="android.hardware.faketouch" />
    <uses-feature android:name="android.hardware.touchscreen" android:required="false" />
    <application android:label="@string/app_name"
        android:icon="@drawable/icon">
        <activity android:name="NZSLDictionary"
                  android:label="@string/app_name">
            <intent-filter>
                <action android:name="android.intent.action.MAIN" />
                <category android:name="android.intent.category.LAUNCHER" />
            </intent-filter>
        </activity>
        <activity android:name=".WordActivity" />
        <activity android:name=".VideoActivity" />
        <activity android:name=".AboutActivity" />
    </application>
</manifest> 

In the "Device Availability" section of the Play store, I can see that all the HTC devices, including the Wildfire S, are supported except for "G1 (trout)" and "Touch Viva (opal)", whatever those are. Actually I see that both "Wildfire S (marvel)" and "Wildfire S A515c (marvelc)" are listed as supported, but my "Wildfire S A510b" is not specifically mentioned. Can this sort of sub-model identifier matter that much? I have been able to download several other apps from Google Play to my phone with no problems.

The only thing I haven't done at this point is wait 4-6 hours after uploading the latest version (as in this comment) to see whether it still says it's incompatible with my phone. However, the Play store page currently shows 1.0.2 which is the latest I have uploaded.


The answer appears to be solely related to application size. I created a simple "hello world" app with nothing special in the manifest file, uploaded it to the Play store, and it was reported as compatible with my device.

I changed nothing in this app except for adding more content into the res/drawable directory. When the .apk size reached about 32 MB, the Play store started reporting that my app was incompatible with my phone.

I will attempt to contact Google developer support and ask for clarification on the reason for this limit.

UPDATE: Here is Google developer support response to this:

Thank you for your note. Currently the maximum file size limit for an app upload to Google Play is approximately 50 MB.

However, some devices may have smaller than 50 MB cache partition making the app unavailable for users to download. For example, some of HTC Wildfire devices are known for having 35-40 MB cache partitions. If Google Play is able to identify such device that doesn't have cache large enough to store the app, it may filter it from appearing for the user.

I ended up solving my problem by converting all the PNG files to JPG, with a small loss of quality. The .apk file is now 28 MB, which is below whatever threshold Google Play is enforcing for my phone.

I also removed all the <uses-feature> stuff, and now have just this:

<uses-sdk android:minSdkVersion="4" android:targetSdkVersion="15" />

I ran into this as well - I did all of my development on a Lenovo IdeaTab A2107A-F and could run development builds on it, and even release signed APKs (installed with adb install) with no issues. Once it was published in Alpha test mode and available on Google Play I received the "incompatible with your device" error message.

It turns out I had placed in my AndroidManifest.xml the following from a tutorial:

<uses-feature android:name="android.hardware.camera" />
<uses-feature android:name="android.hardware.camera.autofocus" />
<uses-permission android:name="android.permission.CAMERA" />

Well, the Lenovo IdeaTab A2107A-F doesn't have an autofocusing camera on it (which I learned from http://www.phonearena.com/phones/Lenovo-IdeaTab-A2107_id7611, under Cons: lacks autofocus camera). Regardless of whether I was using that feature, Google Play said no. Once that was removed I rebuilt my APK, uploaded it to Google Play, and sure enough my IdeaTab was now in the compatible devices list.

So, double-check every <uses-feature> and if you've been doing some copy-paste from the web check again. Odds are you requested some feature you aren't even using.


I have experienced this problem too while developing an application for a customer that wanted to have videos offline available from their application. I have written a blogpost about why the app I worked on for months wouldn't show up in the play store for my device (post can be found here). I found the same as @Greg Hewgill found: Cache partition limitations on some devices.

The journey didn't stop for me there. The customer wanted to have these videos in the application and didn't want the quality of the video to be decreased. After some research I figured out that using expansion files was the perfect solution to our problem.

To share my knowledge with the Android community I held a talk at droidconNL 2012 about expansion files. I created a presentation and sample code to illustrate how easy it can be to start using expansion files. For any of you out there wanting to use expansion files to solve this problem feel free to check out the post containing the presentation and the sample code


You might want to try and set the supports-screens attribute:

<supports-screens
    android:largeScreens="true"
    android:normalScreens="true"
    android:smallScreens="true"
    android:xlargeScreens="true" >
</supports-screens>

The Wildfire has a small screen, and according to the documentation this attribute should default to "true" in all cases, but there are known issues with the supports-screens settings on different phones, so I would try this anyway.

Also - as David suggests - always compile and target against the most current version of the Android API, unless you have strong reasons not to. Pretty much every SDK prior to 2.2 has some serious issue or weird behavior; the latter SDK's help to resolve or cover up a lot (although not all) of them. You can (and should) use the Lint tool to check that your app remains compatible with API 4 when preparing a release.


Finlay, I have faced same issue in my application. I have developed Phone Gap app for android:minSdkVersion="7" & android:targetSdkVersion="18" which is recent version of android platform.

I have found the issue using Google Docs

May be issue is that i have write some JS function which works on KEY-CODE to validate only Alphabets & Number but key board has different key code specially for computer keyboard & Mobile keyboard. So that was my issue.

I am not sure whether my answer is correct or not and it might be possible that it could be smiler to above answer but i will try to list out some points which should be care while we are building the app.I hope you follow this to solve this kind of issue.

  • Use the android:minSdkVersion="?" as per your requirement & android:targetSdkVersion="?" should be latest in which your app will targeting. see more

  • Try to add only those permission which will be use in your application and remove all which are unnecessary .

  • Check out the supported screen by application

    <supports-screens 
    android:anyDensity="true"
    android:largeScreens="true"
    android:normalScreens="true"
    android:resizeable="true"
    android:smallScreens="true"
    android:xlargeScreens="true"/>
    
  • May be you have implement some costume code or costume widget which couldn't able to run in some device or tab late so before writing the long code first try to write some beta code and test it whether your code will run in all device or not.

  • And I hope Google will publish a tool which can validate your code before the upload the app and also says that due to some specific reason we are not allow to run your app in some device so we can easily solve it.


I have a couple of suggestions:

  1. First of all, you seem to be using API 4 as your target. AFAIK, it's good practice to always compile against the latest SDK and setup your android:minSdkVersion accordingly.

  2. With that in mind, remember that android:required attribute was added in API 5:

The feature declaration can include an android:required=["true" | "false"] attribute (if you are compiling against API level 5 or higher), which lets you specify whether the application (...)

Thus, I'd suggest that you compile against SDK 15, set targetSdkVersion to 15 as well, and provide that functionality.

It also shows here, on the Play site, as incompatible with any device that I have that is (coincidence?) Gingerbread (Galaxy Ace and Galaxy Y here). But it shows as compatible with my Galaxy Tab 10.1 (Honeycomb), Nexus S and Galaxy Nexus (both on ICS).

That also left me wondering, and this is a very wild guess, but since android.hardware.faketouch is API11+, why don't you try removing it just to see if it works? Or perhaps that's all related anyway, since you're trying to use features (faketouch) and the required attribute that are not available in API 4. And in this case you should compile against the latest API.

I would try that first, and remove the faketouch requirement only as last resort (of course) --- since it works when developing, I'd say it's just a matter of the compiled app not recognizing the feature (due to the SDK requirements), thus leaving unexpected filtering issues on Play.

Sorry if this guess doesn't answer your question, but it's very difficult to diagnose those kind of problems and pinpoint the solution without actually testing. Or at least for me without all the proper knowledge of how Play really filters apps.

Good luck.


Permissions that Imply Feature Requirements

example, the android.hardware.bluetooth feature was added in Android 2.2 (API level 8), but the bluetooth API that it refers to was added in Android 2.0 (API level 5). Because of this, some apps were able to use the API before they had the ability to declare that they require the API via the system.

To prevent those apps from being made available unintentionally, Google Play assumes that certain hardware-related permissions indicate that the underlying hardware features are required by default. For instance, applications that use Bluetooth must request the BLUETOOTH permission in a element — for legacy apps, Google Play assumes that the permission declaration means that the underlying android.hardware.bluetooth feature is required by the application and sets up filtering based on that feature.

The table below lists permissions that imply feature requirements equivalent to those declared in elements. Note that declarations, including any declared android:required attribute, always take precedence over features implied by the permissions below.

For any of the permissions below, you can disable filtering based on the implied feature by explicitly declaring the implied feature explicitly, in a element, with an android:required="false" attribute. For example, to disable any filtering based on the CAMERA permission, you would add this declaration to the manifest file:

<uses-feature android:name="android.hardware.camera" android:required="false" />


<uses-feature android:name="android.hardware.bluetooth" android:required="false" />
<uses-feature android:name="android.hardware.location" android:required="false" />
<uses-feature android:name="android.hardware.location.gps" android:required="false" />
<uses-feature android:name="android.hardware.telephony" android:required="false" />
<uses-feature android:name="android.hardware.wifi" android:required="false" />

http://developer.android.com/guide/topics/manifest/uses-feature-element.html#permissions


To give an extra solution to the above 'This app is incompatible with your...' problem, let me share my solution for a different problem cause. I tried installing an app on a low-end Samsung Galaxy Y (GT-S6350) device and got this error from the Play store. To test various AndroidManifest configurations, I created an account and followed the routine as described in https://stackoverflow.com/a/5449397/372838 until my device showed up in the supported device list.

It turned out that a lot of devices become incompatible when you use the Camera permission:

<uses-permission android:name="android.permission.CAMERA" />

When I removed that specific permission, the application was available for 1180 devices instead of 870. Hope it will help someone


Typical, found it right after posting this question in despair; the tool I was looking for was:

$ aapt dump badging <my_apk.apk>

Though there are already quite a few answers, I thought my answer might help some who have exactly the same problem as mine. In my case, the problem is caused by the following permissions added per the suggestion of an ad network:

<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />

The consequence of the above permissions is that the following features are added automatically:

android.hardware.LOCATION
android.hardware.location.GPS
android.hardware.location.NETWORK

The reason is that "Google Play attempts to discover an application's implied feature requirements by examining other elements declared in the manifest file, specifically, elements." Two of my testing devices do not have the above features, so the app became incompatible with them. Removing those permissions solved the problem immediately.


I found an additional way in which this problem occurs:
My LG phone's original OS was Froyo (Android 2.2) and was updated to ICS (Android 4.0.4). But the Google Play Developers' Console shows that it detects my phone as a Froyo device. (Google Play did not allow the app to be downloaded because of the false 'incompatibility', but it somehow still detects the installation.)

The phone's settings, in 'software', shows ICS V4.0.4. It seems that the Google Play server info for the phone is not updated to reflect the ICS update on the device. The app manifest minSDK is set to Honeycomb (3.0), so of course Google Play filters out the app.

추가 관심 사항 :
이 앱은 인앱 결제 V3를 사용합니다. IabHelper를 통해 처음으로 앱이 Google Play 서비스를 통해 구매할 수 있습니다. 그러나 구매가 이루어진 후에는 구매가 재고에 포함되지 않으며 IabHelper는 소유 한 항목이 없다고보고합니다. 디버그 메시지는 Google Play 창에 '구매 성공'이라고 표시 되더라도 구매 결과 '구매 실패'를 표시합니다.


나는 같은 문제가 있었다. 내 매니페스트 및 gradle 빌드 스크립트에 다른 버전 코드와 번호가 있기 때문에 발생했습니다. 내 매니페스트에서 버전 코드와 버전 번호를 제거하고 gradle이 처리하도록하여 문제를 해결했습니다.

참고 URL : https://stackoverflow.com/questions/10475954/why-does-the-google-play-store-say-my-android-app-is-incompatible-with-my-own-de

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